Eric Gunby, Senior System Administrator, along with his team of six, supports the IT needs of the six North American locations of Dechra Pharmaceuticals. They needed a documentation and asset management solution that was not only reliable but easy to use as well. Previously, his team always used file shares and Excel spreadsheets for documentation, which would inevitably get messy quickly. Not only was it an unsafe option to store passwords and other sensitive information, it also made it difficult to access data off-network or while they were on the go.
“We were concerned that if people left the company, they would be able to just copy the Excel spreadsheets we were storing our data in, especially for passwords and login credentials. Then, it’d be easy for them to just have those in their personal document folder, completely unencrypted,” shared Eric.