What We Do
We’re a SaaS (software-as-a-service) company that solves an acute business problem – wasted time. Our solution allows for IT service providers to efficiently store and retrieve the critical documentation that makes their business run. IT Glue saves IT service providers so much time and money that we’ve quickly become a must-have product in the industry. This is the reason we’re growing so rapidly. We’re pioneering documentation, winning awards across the industry for innovation, and having fun every step of the way. If that sounds like the sort of team you want to be on, we’d love to hear from you.
Some of the perks you can expect
Glue Life
IT Glue is a diverse company, with people of all backgrounds coming together to take the documentation industry to new heights. Collaboration is big here. We encourage our people to share ideas, learn from each other and evolve. In a company growing as rapidly as we are, every member of our team needs to achieve their fullest potential.
And we know how to have fun. There are game nights, potlucks and the GlueCrew gets together every Friday at the Kraken Arms, our in-house pub, for an enjoyable end-of-work-week session. You’ll see members of different teams getting together for lunch or even a workout at the first-class gym downstairs.
If you’ve ever wondered what it’s like to work in a place where people enjoy coming to work, where nobody complains about Mondays, and where talent is more important than title, this is the company you want to work for.
Travis Brittain
Partner Success, VancouverIT Glue?
“My team. I work on an amazing, diverse team that understands each other’s strengths and weaknesses and works very well together. Working in a Mac only environment is also another big bonus!”
Amanda Luong
Sales, VancouverIT Glue?
“I love the opportunity to interact with individuals who push me to think a little differently, and I love being in an industry that forces me to learn new things every day. It’s a great mental challenge and the people here make it fun.”
Alex Ford
Sales, ReadingWhy IT Glue?
Being one of the first employees in EMEA for a vendor that has such an amazing reputation in the MSP space and solves such a prevalent problem so well.
Carlos Santiago
Marketing, VancouverIT Glue?
“I love that people from many departments actively contribute to each other’s projects. It feels we are all working towards the same goals and that what I do is strategic to the company success.”
Neil Shrestha-Birtch
Partner Success, VancouverWhy IT Glue?
“The ability for us to solve a widespread problem!”
Elliot Harrison
Sales, VancouverWhat do you like best about working at IT Glue?
“My peers. I work with some great people on the sales team. And there’s plenty of experienced individuals in the company for me to learn from.”
How We Work
Process
Process is the key to success. Follow, create and improve. Embrace the brilliance and convenience of self-service and continuous improvement.
Reinvention
Thoughtful evolution, introspection, and challenging the status quo. Through awareness and metamorphosis, reject obsolescence.
Mastery
Actively develop and commit to personal growth. Become smarter, faster, and more powerful humans. Harness talent and create opportunities for personal and professional advancement through education and innovation. Engage with peers, lead by example.
Trust
Champion complete vigilance for the privacy and security of information. Show respect through accountability; responsibility assumed; and ownership taken. Transparently. Willingly. Effectively.
Design Matters
User experience above all else. Quality and speed are paramount. Interfaces are fast, lightweight, and simple. Our products engage the user, stir emotion, and feel good to use.
Empathy
Approach every situation with kindness and courtesy. There are no bad questions. Wear the lenses of others. Consider the root cause. Respond rather than react.
Fun
Smile, and have a playful attitude. Communicate with a sparkly edge, and sprinkle with humor, but always with a professional approach and respectful regard.
