Pricing2022-10-05T15:05:29-07:00

Unrivaled Value

Unleash innovation and be an expert of your IT environment with our award-winning IT documentation management platform. Enjoy unlimited onboarding and consulting, and world-class support. 

Freeing your mind has never been so easy!

Basic
$29/user* 5 user minimum  
Unlimited Organizations Unlimited Documentation Unlimited Client Accounts Domain & SSL Certificate Tracking IT Glue Library & Asset Template Access, Audit and Version Control 1 Data Source 1-Way PSA/CRM Sync 1-Way RMM Sync GlueConnect Engagement Checklists myITchecklists™ Templates Flags GlueFiles IT Glue Academy Vault OTP Generator IP Access Control Single Sign-On (SSO/SAML) Automated account backup Workflows Just-In-Time Provisioning for SSO IT Glue API Access Custom SSL Branding Runbooks Office Cloud Editor
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Select
$34/user* 5 user minimum  
Unlimited Organizations Unlimited Documentation Unlimited Client Accounts Domain & SSL Certificate Tracking IT Glue Library & Asset Template Access, Audit and Version Control 2 Data Sources 2-Way PSA/CRM Sync 1-Way RMM Sync GlueConnect Engagement Checklists myITchecklists™ Templates Flags GlueFiles IT Glue Academy Vault OTP Generator IP Access Control Single Sign-On (SSO/SAML) Automated account backup Workflows Just-In-Time Provisioning for SSO IT Glue API Access Custom SSL Branding Runbooks Office Cloud Editor
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Enterprise
$39/user* 5 user minimum 1-4 user options available for $47-99/user
Unlimited Organizations Unlimited Documentation Unlimited Client Accounts Domain & SSL Certificate Tracking IT Glue Library & Asset Template Access, Audit and Version Control Unlimited Data Sources 2-Way PSA/CRM Sync 1-Way RMM Sync GlueConnect Engagement Checklists myITchecklists™ Templates Flags GlueFiles IT Glue Academy Vault OTP Generator IP Access Control Single Sign-On (SSO/SAML) Automated account backup Workflows Just-In-Time Provisioning for SSO IT Glue API Access Custom SSL Branding Runbooks Office Cloud Editor
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*Terms & conditions apply. Prices are per user, per month, based on a 36 month term. There is a one-time $545 fee for Standard Onboarding, $1419 for Premier Onboarding, or IT Glue 360 at $1485.

Pricing for MyGlue and Network Glue is $395/month each, with Onboarding at $295.00 each one-time.

For Cross-Account Migration Service, there is a one-time $3,495 fee per migration.

Frequently Asked Questions

What are users?2018-03-26T13:11:39-07:00

Users are any person with access to your IT Glue with read & write permissions, or staff with read-only access to all organizations. This typically includes your internal staff and any trusted external collaborators, such as contractors or other IT staff.

What are organizations?2018-03-26T13:11:39-07:00

Organizations are unique containers for your IT documentation, which provide a secure framework for limiting access. For example, you may limit an external collaborator to only have access to a single (or a select few) organizations. For most IT providers, you will manage a large number of unique documentation sets contained in an Organization. For enterprise IT, you may operate only within a small number (or even a single) Organization.

What third-party platforms do you integrate with?2018-03-26T13:11:38-07:00

IT Glue is integrated with a host of PSA and RMM applications, Lucidchart, Datto, Warranty Master, and more. See Integrations for more details.

How safe is my information with IT Glue?2018-03-26T13:11:38-07:00

We’re global market leaders for a reason. IT Glue has invested significantly in the privacy and security of your data. Visit our Terms of Service and Privacy Policy pages for more information .

How will my subscription be billed?2020-05-28T13:41:50-07:00

IT Glue is a convenient subscription in US Dollars (USD). Your credit card will be billed monthly and renew based on your sign-up date. Any applicable taxes will also be charged in USD.

How do I upgrade, downgrade or cancel?2018-03-26T13:11:37-07:00

You can access your billing and plan details under the Account top-level navigation item while in-app anytime. This access is limited to users with Administrator permissions.

Can the one-time activation fee be waived?2018-03-26T13:11:36-07:00

Our one-time activation fee cannot be waived. This initial fee, along with the monthly subscription fees, have been carefully designed to ensure our award-winning services and platform continue to meet and support your needs.

Is there an on-premises version of IT Glue?2018-03-26T13:11:36-07:00

IT Glue is available strictly as a software-as-a-service (SaaS) platform. We don’t offer, nor do we plan to offer, an on-premises version.

What Our Partners Are Saying

What Our Partners Are Saying

“Our engineers love the system and keep finding new, great, innovative ways to use the tool.”

Scott Huotari, President, Creative Computer Solutions, Inc.

“I never realized how much I enjoyed documentation until IT Glue!”

Andrew Doria, Managed Service Technician, Lattis Networks

“We’ve gone from 30 minutes to find a specific computer login/password, to under a minute. What a fantastic timesaver. Worth every penny!”

Andrea Gatley, Technology Evangelist, Alpha Dog Systems

“When IT Glue was announced at our workplace there were immediate cheers and weeks later I’m still getting pats on the back for bringing IT Glue on board.”

Stephen Gibson, Director, After Dark Technologies

“IT Glue has successfully managed to create a formalized but highly flexible means of capturing site documentation that is fun at the same time. The team love it – great job!”

Andrew Bremner, CTO, B-Logic

Awards

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