It’s not easy accounting for all the hardware assets in an organization, much less keeping track of the updates, maintenance and future deprecation of these same assets. The task actually gets much more complex when you realize that “assets” aren’t just computers and servers. Broadly speaking, everything that IT needs to know should be viewed as an asset.
That means knowledge, passwords, user information, and software assets, in addition to the more traditional view of IT assets consisting mostly of hardware.
When you think about best practices for IT asset management, an important filter to use is to think about the objectives that IT has where asset management is concerned. Your best practices will be guided by the specific outcomes you’re looking to bring about.
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2020 was a year of change. The pandemic and the sudden rush to remote work fundamentally altered the way businesses work. So, if you want to grow your MSP in 2021, you need to look beyond the day-to-day operations to understand the bigger context and how the external environment is shaping up, and then set appropriate tactics and strategies to help you achieve your goals.
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