“About six months ago, I began to transition out of the MSP space,” CEO Alex Bass explains. CyberBytes left hardware and on-prem behind, and now offers SaaS software management to its clients, something that has allowed CyberBytes to enjoy greater geographic diversity. The company’s flagship product is a CRM, and its password solution is MyGlue.
Alex found that business owners were struggling with managing other password solutions, and thus adoption was low. One example problem, Alex points out, is offboarding. “Business owners are managing these apps, and having all kinds of problems with things like offboarding employees, where they wanted to clean out an account but retain a password for the rest of the team. MyGlue solves these problems. So I’m using a lot of MyGlue right now.”