Feature Release Archives

Guarantee Service Consistency With IT Glue Checklists

By Siva S|2022-07-31T12:41:59-07:00April 7th, 2022|Feature Release|

Checklists are a core part of IT documentation since they simplify any task irrespective of size. By clearly outlining steps on how a procedure or task should be performed from start to finish, checklists enable organizations to provide consistent service across the board. Our new Checklists enhancements make it simple for IT professionals to manage repeatable processes by leveraging standardization across all organizations while giving the flexibility to customize based on organization-specific unique requirements.

Delegate Your Administrative Tasks With MyGlue Custom Role

By Siva S|2022-07-31T12:41:59-07:00March 21st, 2022|Feature Release|

Delegate MyGlue admin tasks to trusted technicians and spend more time nurturing client relationships Over the years, MyGlue has evolved from a mere password vault to a full-fledged collaboration management solution. This was made possible through an array of new features and enhancements that we periodically added to MyGlue. As part of our continuous innovation efforts to always improve our products, we are excited to announce custom roles for MyGlue.

Ensuring Data Integrity: Auto-Sync Microsoft 365 Contacts From IT Glue to BMS

By Siva S|2022-07-31T12:42:00-07:00March 2nd, 2022|Feature Release|

The MSP industry is in its "Big Data" era. Huge volumes of data are being generated every day that need to be accessed regularly to enable timely decision making. That's why data integrity is absolutely crucial. To maintain this integrity, you must ensure the accuracy, completeness and consistency of data across all your key tools on a day-to-day basis. Most importantly, however, you should be able to see the same data regardless of whether you are working in your PSA or IT documentation system. With our latest update, your Microsoft Office 365 contacts in IT Glue can be automatically pushed and synced into BMS. Let’s explore its advantages in detail.

IT Glue Product Update – 2022 Q1

By Siva S|2022-08-19T11:22:29-07:00February 8th, 2022|Feature Release, Feature Update, Integration|

If the pandemic has taught us anything in the last two years, it is the need to be proactive and tackle new challenges as they come along. The year 2021 taught us many great lessons, most of which stressed the importance of upgrading our processes and toolboxes to manage all kinds of unknown threats and issues. At IT Glue, we are committed to bringing our users new features and updates based on market trends and customer feedback. When it comes to innovative, secure and reliable documentation solutions, we’ve got your back. Let’s check out some of the key IT Glue feature releases and enhancements we made in 2021 that can help you kickstart 2022 with a bang.

Feature Release: Network Glue Unmatched Device Notification and Switch Port Enhancement

By Siva S|2022-07-31T12:42:00-07:00February 4th, 2022|Feature Release|

Network Glue has evolved into more than just a network diagramming solution. It can help you gain comprehensive visibility into your network with features like automatic discovery, documentation, diagramming and more. IT Glue can ensure secure and quickly accessible documentation, and Network Glue can automate all your network information. Having Network Glue data automated right into IT Glue will enhance your ability to centralize the network information you need to do your work efficiently. In this blog, we’ll explore some Network Glue feature updates that can make network documentation simpler and more efficient.

Feature Release: IT Glue Vault for Quick Notes

By Siva S|2022-07-31T12:42:00-07:00January 10th, 2022|Feature Release|

At IT Glue, we are constantly looking to further fortify your sensitive information and knowledge to keep up the fight against modern threats. With that in mind, we are excited to add Quick Notes as an additional asset type on top of passwords to be part of IT Glue Vault. The Quick Notes functionality in IT Glue provides MSPs with the facility to document notes about contacts, relationship information, common issues, non-standard setups, general customer history, financial information and more. Check out our blog to know more.

IT Glue Product Update – Q3

By Siva S|2022-08-19T11:23:04-07:00December 15th, 2021|Feature Release, Feature Update, Integration|

If you missed our Q3 product update and want to check out what our product and engineering team has been up to, here's a list of some of our recent releases. These are aimed at driving additional operational efficiency across your business by making knowledge acquisition and process execution a simple, secure and structured experience.

Feature Release: Table of Contents

By Siva S|2022-07-31T12:42:00-07:00December 10th, 2021|Feature Release|

Documentation is all about boosting efficiency in your IT environment. When you have proper documentation, searching for critical information is a quick and painless process. What if we told you we made finding information even more convenient for you? Yes, our newly released “Table of Contents” is exactly for that purpose. With a focus on boosting efficiency, we have released this feature that helps you access critical information with so much ease. Let's check out what it is all about and how you can use it to your advantage.

Documentation Automation: How it Works & Key Benefits

By Siva S|2022-08-12T15:11:43-07:00December 2nd, 2021|Documentation Best Practices, Feature Release, Integration|

Automated documentation boosts productivity and delivers a range of other benefits to your organization by minimizing human interaction. Learn how.

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