Documentation MythBusters Series
Fill in the form to access session recordings!
Although cloud computing and storage facilities have become more readily available, companies still struggle to manage their IT documents systematically. That’s why we have created seven 30-minute webinars to help you debunk a few myths about IT documentation. These webinars will take place over the course of four months, and by the end of the series, you will be a documentation expert!
We recommend that you attend all sessions live, however if you’ve missed any, fill in the form to access all session recordings!
Documentation MythBusters #1: IT Documentation Is Manual and Time-Consuming
The IT documentation process is far more cumbersome without the right tools and processes in place. Fill in the form to watch the session and discover how to make documentation effortless and onboarding a breeze.
Quite the contrary actually. Good IT documentation can result in better work-life for you and your employees. Companies with a strong documentation policy boast streamlined workflow integration, better compliance and faster project turnaround times. Watch this session to learn about other exciting benefits as well.
Documentation MythBusters #3: Storing Passwords in Excel Is Safe Enough
Using Excel to store passwords isn’t the best idea since hacking spreadsheets isn’t exactly rocket science. During this session, we’ll discuss advanced and effective ways to secure passwords and documents, as well as underscore the importance of access controls.
Documentation MythBusters #4: Network Diagrams Are Usually Outdated
Not true. Discover how Network Glue provides complete visibility into Active Directory users on-premises and remotely. Identify all devices connected to your clients’ networks, regardless of their vendor. Sign up for the session to know about other exciting features too.
Documentation MythBusters #5: Support Technicians Have to Dig for Information
Employees spend about 50% of their time looking for documents, where locating a single file can take up to 18 minutes. Sign up for this session to learn about documentation tool shortcuts, search functions and chrome extensions that can dramatically reduce the time needed to locate a file.
Documentation MythBusters #6: You Need to Be at Your Desk to Service Clients and Access Information
If you want to service clients and access information on the go, you need solutions that are always within your reach. Select this session to learn more about advanced IT documentation mobile apps designed to keep pace with an increasingly fast and mobile world.
Fill in the form to watch this series
Webinar: When the going gets tough: The good MSP gets smarter!
Part 2 - Developing an Effective Master Services Agreement and SOW for Technology Services During this business improvement session, Erick Simpson explores the importance, purpose and strategy behind a properly designed Master Services Agreement and Statements of Work for each of the services you market, sell and deliver.
Upcoming Webinar: IT Glue Under the Hood (EMEA)
Join us for a documentation mastery demo, see how our industry-leading documentation software is helping MSPs save time while increasing innovation and productivity.
Next Gen Password Management with IT Glue E-Book
2020 was a year of change. The pandemic and the sudden rush to remote work fundamentally altered the way businesses work. So, if you want to grow your MSP in 2021, you need to look beyond the day-to-day operations to understand the bigger context and how the external environment is shaping up, and then set appropriate tactics and strategies to help you achieve your goals.
Lights, action, $*IT happens with an unassuming super hero.
Lights, action, $*IT happens with an unassuming super hero Take control of your data with IT Glue
