Welcome to the ‘Technician’s Waste Not, Want Not’ three-part series where we unravel the common hurdles and barriers technicians face during their day-to-day activities. We reveal the burdens they face and provide solutions to enable them rather than daunt them further!
It has been estimated that IT workers waste 20% of their time looking for information, and it is no mystery why. Your information could be spread around Word, wikis, your service management platform, SharePoint, your best tech’s brain and so on. All this time waste is an epidemic, and it has a massive impact on your team’s productivity. So, what can you do?
Watch our insightful session and find out just how much time waste is affecting your business. You will also understand:
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Who else is it affecting and by how much?
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The very ‘real’ effects of time waste – how much is it costing you?
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What you can do to reduce your time waste by 50%
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How to resolve time waste with a live demo of IT Glue
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Webinar: When the going gets tough: The good MSP gets smarter!
Part 2 - Developing an Effective Master Services Agreement and SOW for Technology Services During this business improvement session, Erick Simpson explores the importance, purpose and strategy behind a properly designed Master Services Agreement and Statements of Work for each of the services you market, sell and deliver.
Upcoming Webinar: IT Glue Under the Hood (EMEA)
Join us for a documentation mastery demo, see how our industry-leading documentation software is helping MSPs save time while increasing innovation and productivity.
Next Gen Password Management with IT Glue E-Book
2020 was a year of change. The pandemic and the sudden rush to remote work fundamentally altered the way businesses work. So, if you want to grow your MSP in 2021, you need to look beyond the day-to-day operations to understand the bigger context and how the external environment is shaping up, and then set appropriate tactics and strategies to help you achieve your goals.
Lights, action, $*IT happens with an unassuming super hero.
Lights, action, $*IT happens with an unassuming super hero Take control of your data with IT Glue
