Welcome to the ‘Technician’s Waste Not, Want Not’ three-part series where we unravel the common hurdles and barriers technicians face during their day-to-day activities. We reveal the burdens they face and provide solutions to enable them rather than daunt them further.
Properly managed IT workflows are essential to any business. However, having limited resources, poor management or lack of technology and automation can not only affect your overall productivity and efficiency but also stop you from reaching your business goals.
If you are wondering how to ensure effective IT workflows with the existing resources you have, we got you covered. Watch our session to learn how you can use checklists to boost your technician efficiency and productivity.
This session will teach you:
- How to ensure consistent service delivery with process management
- How to use checklists for documentation and compliance
- How to streamline recurring processes and procedures with checklists
- How to leverage industry best practices to design checklists that fit your organization
- How to run processes as collaborative workflows between employees and clients
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Webinar: When the going gets tough: The good MSP gets smarter!
Part 2 - Developing an Effective Master Services Agreement and SOW for Technology Services During this business improvement session, Erick Simpson explores the importance, purpose and strategy behind a properly designed Master Services Agreement and Statements of Work for each of the services you market, sell and deliver.
Upcoming Webinar: IT Glue Under the Hood (EMEA)
Join us for a documentation mastery demo, see how our industry-leading documentation software is helping MSPs save time while increasing innovation and productivity.
Next Gen Password Management with IT Glue E-Book
2020 was a year of change. The pandemic and the sudden rush to remote work fundamentally altered the way businesses work. So, if you want to grow your MSP in 2021, you need to look beyond the day-to-day operations to understand the bigger context and how the external environment is shaping up, and then set appropriate tactics and strategies to help you achieve your goals.
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Lights, action, $*IT happens with an unassuming super hero Take control of your data with IT Glue
