It’s no secret that IT professionals require lots of information to do their job. They need to know what their entire IT infrastructure looks like at any given moment. This includes the assets they need to manage, the users associated with those assets, the location of those assets, the applications that are installed, the vendors whose contracts need to be renewed and so much more.
However, despite knowing the importance of smart documentation, many organizations struggle to find the right tool that meets all their requirements. Choosing an IT infrastructure documentation solution requires thoughtful consideration of the value you can generate from it.
Download this guide to get some useful information on how to pick the right tool that meets your needs.
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Part 2 - Developing an Effective Master Services Agreement and SOW for Technology Services During this business improvement session, Erick Simpson explores the importance, purpose and strategy behind a properly designed Master Services Agreement and Statements of Work for each of the services you market, sell and deliver.
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