Ready to debunk the core myths about IT Documentation?
Our 30-min sessions will provide a definitive answer to common misconceptions about documentation, covering powerful best practices on access controls, networks, client onboarding, shortcuts and so much more. By the end of the series, you will be a documentation expert.
Myth #5: Support Techs Have to Dig for Information
Thurs, April 7, 2022 – 9am PT | 12pm ET
Employees spend about 50% of their time looking for documents, where locating a single file can take up to 18 minutes. Sign up for this session to learn about documentation tool shortcuts, search functions and chrome extensions that can dramatically reduce the time needed to locate a file.